{"version":"1.0","provider_name":"Moebius Consulting","provider_url":"https:\/\/www.moebiusconsulting.com\/en\/","author_name":"Agust\u00edn Rosety","author_url":"https:\/\/www.moebiusconsulting.com\/en\/author\/agustin-rosety\/","title":"Origin and benefits of NPS - Moebius Consulting","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"7ZlSFMLCUB\"><a href=\"https:\/\/www.moebiusconsulting.com\/en\/origin-and-benefits-of-nps\/\">Origin and benefits of NPS<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.moebiusconsulting.com\/en\/origin-and-benefits-of-nps\/embed\/#?secret=7ZlSFMLCUB\" width=\"600\" height=\"338\" title=\"&#8220;Origin and benefits of NPS&#8221; &#8212; Moebius Consulting\" data-secret=\"7ZlSFMLCUB\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.moebiusconsulting.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.moebiusconsulting.com\/wp-content\/uploads\/2025\/05\/NPS-Pepe-uai-258x258-1.png","thumbnail_width":258,"thumbnail_height":258,"description":"Who has not heard of NPS, the mythical indicator invented by Fred Reichheld, partner at Bain and one of the most influential gurus in the young discipline of Customer Experience? In his well-known article &#8220;The One Number you need to grow&#8221;, published in Harvard Business Review in 2003, Fred Reichheld explains how he came to [&hellip;]"}