Learning strategy
- Corporate school design.
- Evaluation, optimization, and design of learning ecosystems.
- Development of personalized digital learning programs (e-learning programs and training series).
- Creation of experiential learning programs.
- Design of upskilling and reskilling pathways.
- Design and implementation of learnability strategies.
- Training in technical and digital skills.
We designed and implemented a business school for the sales teams of a leading company in the energy sector.
We conducted a digital assessment to measure each participant’s starting point and the gap with the ideal profile.
The program included in-person and online modules focused on key skills such as negotiation, strategic client management, and consultative selling.
We incorporated a social learning network, digital content, simulations, and mentoring sessions.
The project enabled the sales team to improve their performance and adapt to the energy market’s challenges.
We created a training series designed to train employees of a leading company in different aspects of Customer Experience.
The modules covered topics such as customer journey design, conflict resolution, and emotion management in key interactions.
The series used a blended learning approach, combining dynamic e-learning content with in-person workshops.
As a result, the company achieved increased customer satisfaction and loyalty.
We designed the learning ecosystem architecture for employees in ultra-fresh products category at a leading retailer.
We developed a virtual social learning platform.
We created a content factory in which specific content on fresh produce handling, display techniques, and customer service for this segment were designed.
The school used interactive videos, podcasts, infographics, case studies, and online assessments to ensure the learning was applied in daily practice.
This resulted in a significant improvement in the management of customer experience and the ultra-fresh products category.
