Sales
- Sales audit.
- Sales profile assessment.
- Sales performance model design.
- Sales consistency and effectiveness.
- Sales skills training.
- Adoption of sales productivity and CRM tools.
- AI applied to sales.
We worked with a leading Spanish banking institution on the implementation of advanced CRM and sales productivity tools for its retail banking network.
The project involved customizing the system to suit the bank’s needs and integrating it with existing processes, as well as training the sales teams.
The result was a significant improvement in customer management and increased sales effectiveness.
We designed and implemented a consultative sales training program for salespeople in the business division of a leading telecommunications operator in Spain.
This program included practical workshops, role-playing, and skills development to understand the specific needs of business customers.
The result was a significant increase in customers’ conversion rate, NPS and ARPU.
We worked with a Spanish energy company to design and implement a partner company management model.
The project included the development of performance standards, evaluation metrics, and processes for continuous improvement in teamwork.
We also provided training for internal and external managers.
This model allowed for greater alignment between the company’s objectives and those of the partner companies, increasing the efficiency and quality of the final service.